Lesara as an Employer

Lesara boasts an international team who make it their mission to provide our customers with a wide range of quality fashion and lifestyle products at the best possible price. We are changing the face of the fashion industry with agile retail. Less waste, faster turnover and the implementation of big data are just a few avenues that distinguish Lesara within the industry. We are only able to achieve this level of success with a first-class team who work together. We work hard, we work smart and we work with a passion for achieving the impossible. Join us on our mission, we’ve only just begun!

Meet the Team



Career Opportunities

Finance

  • Accounts receivable and accounts payable accounting
  • Calculation of provisions and accruals
  • Support monthly and annual financial statements
  • Payment transactions including account assignment and account reconciliation
  • System maintenance like the import of updates
  • Support in optimizing the accounting processes
  • Work closely together with management
  • Resonsible for the examination of our national/international invoices on substantially correct
  • Controlling logistics cost
  • Support in the preperation on monthly, quarterly adn annual reports
  • Interface between Accounting and Supply Chain Management
  • Optimize the invoicing process
  • Use of our middleware ERP system
  • Oppurtunities for development in the Accounting team

Supply Chain Management

  • Produce weekly reports regarding cost and performance measurement both internally and externally
  • Monitoring and analyzing the performance
  • Maintain and develop excel and database reports and planning tools
  • Managing suppliers
  • Support in the coordination of replenishment and logistics planning tasks such as the configuration of assortment development (Category Management)  
  • Help with optimal planning and implementation of product deliveries from the supplier/warehouse to the customer
  • Support the entire supply chain, from delivery to return management
  • Complete data analysis using Excel
  • Evaluation of logistical processes
  • Process optimization and adjustment
  • Lead your own projects
  • Quantitative and qualitative analyses of logistical processes
  • Analysis and evaluation of data sets  
  • Takeover of operational tasks in the supply chain management team
  • Development and evaluation of KPIs 
  • Identification and assessment of bottlenecks
  • Constant development, evaluation and selection of different logistical optimization approaches

Content

  • Compose social media posts, newsletters, events and banner highlights
  • Develop SEO texts
  • Transcreation & translation of texts (from DE/EN)
  • Compose concise, entertaining as well as informative product descriptions
  • Development of a brand oriented image 
  • Work closely with the online marketing department and content/production
  •  Translate magazine, website content, marketing material  & user manuals
  • Compose social media posts, newsletters, event texts and landing page banners
  • Copyedit and proofread a wide variety of content
  • Reporting and strategy communication
  • Localization of brand oriented copy 
  • Develop and compose SEO texts 
  • Compose concise, entertaining and informative product descriptions
  • Interact closely with marketing and other departments
  • Prepare and lead feedback meetings with interns and trainees
  • Domain specific research projects
  • Compose social media posts, newsletters, events and banner highlights
  • Develop SEO texts
  • Transcreation & translation of texts (from DE/EN)
  • Compose concise, entertaining as well as informative product descriptions
  • Development of a brand oriented image
  • Work closely with the online marketing department and content/production
  • Translate magazine, website content, marketing material  & user manuals
  • Compose social media posts, newsletters, event texts and landing page banners
  • Copyedit and proofread a wide variety of content
  • Reporting and strategy communication 
  • Localization of brand oriented copy  
  • Develop and compose SEO texts 
  • Compose concise, entertaining and informative product descriptions
  • Interact closely with marketing and other departments
  • Prepare and lead feedback meetings with interns and trainees
  • Domain specific research projects
  • Controll of the data in our Content Management System (Magento)
  • Parallel check of the products on the website
  • Continous quality control and product maintenance
  • Feedback to Graphic Design, Copywriting and Merchandise
  • Translate magazine, website content, marketing material  & user manuals
  • Compose social media posts, newsletters, event texts and landing page banners
  • Copyedit and proofread a wide variety of content
  • Reporting and strategy communication 
  • Localization of brand oriented copy  
  • Develop and compose SEO texts 
  • Compose concise, entertaining and informative product descriptions
  • Interact closely with marketing and other departments
  • Prepare and lead feedback meetings with interns and trainees
  • Domain specific research projects
  • Compose concise, entertaining and informative product descriptions
  • Translate magazine, website content, marketing material  & user manuals
  • Compose social media posts, newsletters, event texts and landing page banners
  • Copyedit and proofread a wide variety of content
  • Reporting and strategy communication
  • Localization of brand orientated copy
  • Develop and compose SEO texts
  • Interact with online marketing and content/production departments
  • Prepare and lead feedback meetings with interns and trainees
  • Domain specific research projects
  • Compose concise, entertaining and informative product descriptions 
  • Translate magazine, website content, marketing material & user manuals
  • Compose social media posts, newsletters, event texts and landing page banners
  • Copyedit and proofread a wide variety of content
  • Reporting and strategy communication
  • Localization of brand orientated copy
  • Develop and compose SEO texts
  • Interact with online marketing and content/production departments
  • Prepare and lead feedback meetings with interns and trainees
  • Domain specific research projects

  • Compose concise, entertaining as well as informative product descriptions 
  • Support the buying team in gathering information about the products
  • Idea development of a brand orientated and consistent image of Lesara
  • Work closely together with the online marketing and production department 
  • Editorial care of the website and projects
  • Support in the editing of visual elements for our website 
  • Edit product pictures 
  • Help to compile mailers and banners
  • Further develop the visual direction of the website

Category Management

  • Taking responsibility for your own product range in Fashion, Home & Lifestyle or Jewelry categories        
  • Assortment- and KPI analysis and development of recommendations for action in operative business   
  • Order Management (sales analysis, replenishment, direct communication to suppliers and the sourcing team in Guangzhou, renegotiation of supply conditions) 
  • Planning of product specific marketing strategies and campaigns       
  • Working closely with Merchandise, Marketing und Supply Chain Teams        
  • On-Site Optimization as well as continuous process optimization
  • Taking responsibility for your own category in fashion, home & lifestyle or jewelry categories        
  • Assortment- and KPI analysis and development of recommendations for action in operative business   
  • Helping with order management (sales analysis, replenishment, direct communication to suppliers and the sourcing team in Guangzhou, re-negotiation of supplier conditions) 
  • Planning of product specific marketing strategies and campaigns       
  • Working closely with Merchandise, Marketing und Supply Chain teams        
  • On-Site optimization as well as continuous process optimization
  • Taking responsibility for your own category in fashion, home & lifestyle or jewelry       
  • Assortment- and KPI analysis and development of recommendations for action in operative business   
  • Order management (sales analysis, replenishment, direct communication to suppliers and the sourcing team in Guangzhou, renegotiation of supply conditions) 
  • Planning of product specific marketing strategies and campaigns       
  • Working closely with Merchandise, Marketing und Supply Chain Teams        
  • On-Site Optimization as well as continuous process optimization

Customer Care

  • Contact person for the Lesara customers via telephone or Email
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone or Email
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone or Email
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone, E-mail or service chat (Live)
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone, E-Mail, and service chat (multi-channel)
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone or Email
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone, E-mail or service chat (Live)
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone, E-Mail, and service chat (multi-channel)
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone or E-mail
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care
  • Contact person for the Lesara customers via telephone or Email
  • Customer service and care for questions regarding products, shipment and returns, payment as well as customer complaints
  • Receive, answer and when necessary forward support inquiries per telephone or Email
  • Independent complaint processing and answering
  • Maintain customer and master data in CRM System
  • Additional tasks in the department of customer service and care

Quality Management & Control Team

  • Develop and optimize the product quality department as the team lead based full-time in Guangzhou, China
  • Responsible for the regular monitoring of quality KPIs 
  • Understand, shape and operate process of sampling textile products as well as documenting decisions, improvements and results
  • Work together with factories and manufacturers to maintain high standards of product quality while optimizing material efficiency
  • Proactively seek out other means of innovation and/or optimization to ultimately provide our customers with top quality products at the very best prices
  • Understand, shape and operate the sampling of textile products by measuring and making sure workmanship is according to our standards
  • Documenting of sampling decisions, improvements and results while monitoring the supplier improvements
  • Setting up and maintaining guidelines and documentation procedures for fitting, sizing, materials and more
  • Work together with factories and manufacturers to maintain high standards of product quality while optimizing material efficiency
  • Making sure that manufacturing or production processes meet international and national standards
  • Proactively seek out other means of innovation and/or optimization to ultimately provide our customers with top quality products at the very best prices

People & Culture

  • Own the recruiting for your own department(s)
  • Work closely with the hiring managers to create job descriptions
  • Support in the active and passive search for new employees through various recruiting channels
  • Manage our incoming applications
  • Coordinate and lead initial interviews
  • Optimize recruiting processes while seeking to continuously improve the relevant KPIs
  • Advise on a variety of legal issues relating to e-commerce, including consumer rights, intellectual property, data protection and privacy issues while ensuring compliance with German and International law 
  • Help develop solutions to complex legal questions
  • Investigate and resolve regulatory and escalated consumer complaints
  • Share responsibility for developing and administering our corporate governance, risk management and compliance programs
  • Support and advise all internal business units while providing qualified legal advice mainly in the field of contract law, company law, labor law
  • Support internal team members by drafting and adjusting national and international supplier agreements
  • Manage contract management processes overseeing signing, follow-up and archiving of agreements
  • Own and seek optimization for all HR administration processes 
  • Prepare and issue HR related correspondence such as employment contracts, verification of employment letters, etc.
  • Maintain the global HR database 
  • Provide day to day advice to team members on any HR related queries
  • Prepare payroll together with our tax consultant 
  • Organize visas for our employees both our Berlin and Guangzhou Offices
  • Own the recruiting processes in our Berlin office
  • Leading by doing: not only will you lead the recruiting team, but you will have your own departments/positions which you are responsible to fill in a timely & efficient manner
  • Responsible for the measurement, optimization, & reporting of HR KPIs

Marketing

  • Operational & strategic campaign management of Facebook marketing activities
  • Target group analysis, design and optimization of Facekoob marketing campaigns for relevant markets
  • Development of new advertising media in cooperations with the graphic team
  • Preperations of regular reports and analyzes to improve outcomes
  • Automation of the relevant processes in close cooperation with other departments
  • Strategic development of the channel
  • Development and implementation of SEO on-page and off-page optimization measures 
  • Assisting in the planning and implementation of SEO projects 
  • Keyword Analysis and Research 
  • Creation of LPs and text optimization 
  • Competitor analysis on-Page and off-page 
  • Development of off-page concepts 
  • support of the existing partners and developing further content marketing cooperations 
  • Work closely with the Content, PR , IT and the country managers
  • Generating actionable customer insights by conducting data-driven analysis
  • Analysis of the relevant CRM KPIs
  • Design of new and optimize existing CRM processes
  • Conceptual design of innovative website and service functions to increase the customer acquisition and customer loyalty

  • Transnational creation, controlling and improvement of the SEM campaigns (especially with Google AdWords) 
  • Expansion of ad texts and keyword lists 
  • Continous controlling and analyse of the campaigns in Google AdWords and in internal BI-tools in consideration of the fixed budget 
  • Continous optimization and improvement of the performance 
  • Direct cooperation with Google and external partners
  • Support the SEO team in the on- and off page search engine optimization 
  • Participate in the design, implementation and control of content marketing measures 
  • To support the monitoring and analysis of performance in Google Analytics, the webmaster tool ( Google Webmaster Tools ), internal BI tools and standard SEO tools ( for example, Searchmetrics ) 
  • Creation of market and competition analyzes 
  • Participation in the operational activities 
  • Creation of reports
  • Being responsible for the press activities, social media management and influencer marketing for the Dutch and British markets
  • Driving proactive Corporate and Consumer press coverage based on the International Communications strategy together with local PR agency
  • Plan and implement local PR activities and campaigns
  • Organize and conduct events such as fairs, photoshoots or press events
  • Strategic decision making
  • Monitoring local market results
  • Managing media requests for product and information together with local PR agency
  • Building and maintaining long-term influencer and media relations
  • Creating and scheduling content across our local facebook pages as well as our international social media plattforms (Instagram, Youtube, Twitter)  
  • Engage with our followers
  • Monitoring competitors and innovations in the industry
  • Be responsible for overall growth and P&L for the southern European countries
  • Building of business relationships
  • Regular analysis on pricing, trends and market competition to define market strategies
  • Grow the Lesara business through steering marketing, branding and PR efforts in your countries
  • Localize to end consumers in your market with respect to operations, website UX and merchandise
  • Build, develop and lead your team
  • Concept of new online marketing campagns in the field of Display, SEM, SEO, Affiliate and Social Media 
  • Collaborate with different departments such as graphics, purchasing or category management to design and manage campaigns
  • Performance-oriented analysis and optimization of campaigns 
  • Market and competition analysis 
  • Preparation of statistics and reports 
  • Create and implementation of new ideas and strategies
  • Implement and maintaining new marketing campaigns in the field of SEM, SEO, Affiliate and Social Media for Spain 
  • Performance-oriented campaign analysis and optimization 
  • Analysis on pricing, trends and market competition
  • Co-development and implementation of new ideas and strategies to grow the Lesara business in Spain
  • Regular creation of reportings
  • Support the conception of new online marketing campaigns 
  • Campaign analysis and optimization 
  • Market and competition analyzes 
  • Elaboration of statistics and reports
  • Implement and maintaining new marketing campaigns in the field of SEM, SEO, Affiliate and Social Media for France 
  • Performance-oriented campaign analysis and optimization 
  • Analysis on pricing, trends and market competition
  • Co-development and implementation of new ideas and strategies to grow the Lesara business in France
  • Regular creation of reportings
  • Implement and maintaining new marketing campaigns in the field of SEM, SEO, Affiliate and Social Media for Denmark and Sweden 
  • Performance-oriented campaign analysis and optimization 
  • Analysis on pricing, trends and market competition
  • Co-development and implementation of new ideas and strategies to grow the Lesara business in Denmark and Sweden
  • Regular creation of reportings
  • Conceptual design of innovative website and service functions to increase the customer acquisition and customer loyalty 
  • Planning, mailing and optimization of newsletters and push messages 
  • Maintain the CRM data 
  • Regular preparation and analysis of relevant KPIs as well as derivation and implementation of recommendations for actions
  • Regular creation of reportings for the Marketing team and C-Level
  • Supporting with channel deep-dive analyses, customer segmentation, customer journey- and webanalysis
  • Data-driven derivation of concrete customer insights and recommendations for action
  • Create frameworks and best practices to push forward a data driven approach within the Marketing team
  • Close collaboration with BI team and stakeholders within marketing
  • Be the key partner for the team's analytical needs and participate in project planning, data prioritization & stakeholder meetings etc.
  • Development of the communication strategy and brand within the meaning of the corporate identity of Lesara 
  • Brand consistency in the communication of Lesara developing new and expanding existing brand guidelines 
  • Close cooperation with and coordination of external partners, in particular with agencies
  • Identification of new media for marketing collaborations 
  • Regular creation of reports for management

Merchandise

  • Quantitative and qualitative analyses of categories and products (such as price point analyses, margin analyses or customer profile analyses)
  • Involvement in commercial projects and initiatives
  • Responsible for driving insights, suggesting actions and initiatives
  • Close collaboration with Merchandise Management, Category Management, Business Intelligence and Senior Management
  • Development, monitoring and evaluation of KPIs
  • Work together with an experienced buyer          
  • Execute competition and market research         
  • Research trends and potential new suppliers          
  • Help to acquire offers and price comparison        
  • After training, independent execution of orders as well as communication with the suppliers
  • Preparation for and participation in exhibitions and meetings 
  •  Source new goods that adhere to trends, quality, and optimal price points for the Lesara customers          
  • Observe the competition and trends in order to optimize the variety as well as the brands and prices         
  • Organize deliveries and work closely with the operations team          
  • Continual improvement of product strategy and sourcing plan through analysis of weekly sales statistics together with the management team        
  • Build supplier network at home and abroad through communication per Email, telephone, and national as well as international exhibition visits
  • Management and coordination of product launches, product launch events and landing page
  • Analysis of sales date, KPIs and merchandiser’s performance
  • Running of weekly merchandise management meeting
  • Product repricing, planning & execution of discount sales
  • Help with defining next steps for underperforming products
  • Work together with an experienced buyer          
  • Execute competition and market research        
  • Research trends and potential new suppliers        
  • Help to acquire offers and price comparison          
  • Manage orders as well as communication with the suppliers          
  • Preparation for and participation in exhibitions and meetings 

Business Development

  • Strategic and operational collaboration on projects in different functional areas      
  • Assist with analyzing and optimization of processes and project development    
  • Execute cross-functional tasks
  • Acquisition of functional interim responsibility
  • Strategic and operational collaboration on projects in different functional areas
  • Analyzing and optimization of processes
  • Independent project development and management
  • Coordination and management of cross-functional projects
  • Personal responsibility for supervision of projects to build new business sectors or fields
  • Acquisition of functional interim responsibility
  • Strategic and operational collaboration on projects in different functional areas      
  • Assist with analyzing and optimization of processes and project development   
  • Execute cross-functional tasks
  • Acquisition of functional interim responsibility
  • Management of the internal business development team for strategic and operational development of the company
  • Coaching and leading a team of highly talented young professionals, supporting the methodical, professional and personal development
  • Coordination of diverse, parallel projects across the entire range of functional areas
  • Independent project development and control, introduction of own ideas highly desired
  • Possibility of opening up new business areas and regions
  • Reporting directly to company founder / COO
  • To begin: spend 6-8 weeks in our Berlin office to get a deep insight into our business model and company goals
  • Once in Guangzhou, you will be responsible to help our team of ca. 50 develop to 100+ and reach a new level of success
  • Seeking optimization potential in all teams, implementing innovative solutions, and ensuring that our Guangzhou operations are thriving 
  • Travel within mainland China and other Asian countries will also be involved

Initiative

Flexible and highly motivated to rise above expectations Team player with excellent communication Fluent in English (German required only for certain positions)

IT

  • Further develop and optimize our native mobile applications for Android & iOS
  • Ensure a flawless UX in our high-traffic environment
  • Collaborate directly with our developers, CTO, Product Manager, UX Designer, QA Engineer
  • Explore and implement new ideas and technologies to create a memorable customer experience
  • Work with our development team as a lead engineer and SCRUM master
  • Responsible for the development of our internal data warehouse
  • Develop new interfaces ad features with help from OpenSource technologies in the appropriate programming languages
  • Work closely together with our BI Team on the product and development side
  • Integration of data from various sources based on our tracking concept
  • Optimization of the rapidly growing data volumes with regard to performance and quality 
  • Contribute on the implementation and analysis of complex machine-learning projects
  • Conceptualize and develop projects & features for our worldwide ecosystem
  • Work closely together with the various departments for the implementation of one or more projects such as e-commerce platform, logistics platform, data warehouse, mobile backend/frontend, etc. 
  • Continuously discover new technologies and methodologies such as micro services, TDD, BDD, CI, CD, RKDD together with the team
  • Continuous monitoring of product performance on different platforms, countries and devices, based on in-depth data analysis.
  • Seamlessly integrating data from multiple sources and platforms to generate customer (behavior) insight
  • Maintaining the tracking environment to secure correct data
  • Analyzing user behavior in relation to new product features and improvements. This includes initiating AB tests and, based on statistical significance tests, advise on implementation and further testing.
  • Strategic Roadmap Contribution: help define product changes, enhancements and strategies. This might also include taking ownership of certain projects, from concept through consulting with stakeholders to launch.
  • Cooperate with the development team, the product team and different stakeholders within the company.
  • Work independently as product owner for our Lesara online store in all 23 countries
  • Improve user experience with a strong focus on product usability for our website & mobile apps
  • Manage and monitor daily business level of competitive analysis, A/B testing, roadmap execution, use-case development and coordination & supervision of product implementation, advocate product decisions, develop the product vision and strategy
  • Identify opportunities and propose solutions to increase on-site conversion rates 
  • Implement and analyze conversion optimization tests

Sourcing

  • Quantitative and qualitative analyses of Sourcing and Supply Chain processes
  • Analysis and evaluation of data sets
  • Responsible for driving insights and suggest actions and initiatives for optimization and improvements
  • Close collaboration with Sourcing team and Senior Management
  • Development, monitoring and evaluation of KPIs
  • Constant development, evaluation and selection of various optimization approaches

Company Values

1. We love open communication

We communicate directly with each other and pass on valuable feedback, so that each and every one of us can continually improve individually and as part of a team.

2. We can make it happen

We support one another and grow as a team.

3. We own it

As part of Lesara, we all take ownership and responsibility for our part in the company’s development.

4. We put the customer first

We never lose sight of the customer. The customer is always our focal point.

5. We have fun

Being part of a team makes us a strong unit, and that is why we make sure to recruit the best people for both the job and the team!

Upcoming Events

Mar
16
WHU Career Fair
Thursday, 16 March 2017
00.00—00.00 Uhr
WHU Campus

Contact

Lesara has offices in Germany and China.

Berlin

Our modern head office in the heart of Berlin is located in the district of Prenzlauer Berg, just off the lively Kastanienallee, where there are a host of cafes and restaurants to enjoy lunch together or just relax. We often have team events in the evenings at great locations across the city.

China

Our office in China is located in the vibrant business metropolis of Guangzhou. Our employees there are responsible for supply chain management, sourcing and the sampling process. There the latest trends are identified, quality controls are carried out and delivery processes are optimised.

Contact

Julie

Head of People & Culture jobs@lesara.com

Julie is your contact person for all matters pertaining to the available positions above. You will get a chance to meet her in person during your application procedure.

jobs@lesara.com