Head of CRM (m/f)

Your Tasks
  • Actively pursue CRM goals and initiatives in order to maximize customer retention
  • Strive for constant innovation across every customer interaction point in order to align with the company vision and latest emerging trends (Mobile and App, Web Push, Whatsapp etc.)
  • Be a sponsor and stakeholder in the development of inhouse developed CRM tools
  • Generate customer insights through analysis of our database and relevant CRM KPIs
  • Lead and grow the team by hiring talented candidates and developing deep expertise within the team
Your Profile
  • University degree in economics, or related field
  • 3+ years of professional experience in CRM
  • Strong interest in innovative CRM developments and good industry networking
  • Outstanding analytical and strategic mindset
  • Communicative nature and hands-on approach
  • Proactive working style; enthusiastic with a will do attitude
  • Fluent in English  
What You Can Expect From Us
  • A chance to re-define e-commerce with a data-driven approach
  • Significant growth potential and an array of entrepreneurial insights within a thriving startup  
  • The freedom to innovate: have an idea how to improve something? Go for it and own it
  • A world-class team: we don’t just work together, we truly care about each other and seek to bring out the best in each other every day
About Us

Lesara – The online retailer for great fashion & lifestyle products at the best price.

Fashion trends and lifestyle products do not have to be expensive. As a retail pioneer, we want to provide people all over the world access to outstanding quality merchandise at the best price. Lesara promises to deliver the latest trends, quickly and at much better value, and in doing so we strive to create a memorable shopping experience for each and every one of our customers.

Our success has only been made possible through amazing teamwork. We are driven, passionate and determined to make things happen. With a team made up of over 20 nationalities, we combine our wide range of experiences to consistently optimize everything we do. Lesara is not your average company: We move fast, thrive under pressure and refuse to take no for an answer.